With the expansion of mobile money services, sending money across borders has never been easier. If you’re in Kenya and want to transfer funds to a Vodacom Tanzania mobile number, Safaricom’s M-PESA offers a reliable and efficient solution through its International Money Transfer (IMT) East Africa service.
This guide will walk you through the step-by-step process of sending money from M-PESA to Vodacom Tanzania, highlight the available methods, outline the applicable charges, and share important contact details for support.
Where Can You Send Money with M-PESA IMT?
While this guide focuses on Tanzania, Safaricom’s M-PESA IMT service also allows users to send money to other countries in East and Southern Africa, including:
- Botswana
- Malawi
- Zambia
- Pakistan
- Bangladesh
Requirements Before You Begin
To successfully send money to Vodacom Tanzania, ensure you have:
- An active M-PESA account with sufficient funds.
- The recipient’s Vodacom number in Tanzania.
- The recipient’s full name and physical address (needed for international transfers).
Option 1: Send Money via Paybill Number 255255
You can send money directly using a Paybill number. Here’s how:
- Open your M-PESA menu (via Toolkit or My M-PESA App).
- Tap Lipa na M-PESA.
- Select Paybill.
- Enter the Business Number: 255255.
- For the Account Number, enter the Vodacom number in Tanzania (format:
2557XXXXXXXX). - Enter the amount you wish to send.
- Input your M-PESA PIN and confirm the transaction.
A pop-up will display the following:
- Amount in Tanzanian Shillings
- Transaction charges in Kenyan Shillings
- Total amount to be deducted
You will then receive a confirmation SMS, and the funds will be delivered instantly to the recipient in Tanzanian Shillings.
Option 2: Use M-PESA Global on the MySafaricom App
If you prefer using an app interface, follow these steps via MySafaricom App:
- Log in to the MySafaricom App.
- Tap on the M-PESA tab.
- Select M-PESA Global.
- Tap on Send to Mobile.
- Choose the destination country – in this case, Tanzania.
- Enter the recipient’s Vodacom phone number.
- Provide the recipient’s first name, middle name, last name, and physical address.
- Input the amount to send.
- Select the source of funds (e.g., salary, business).
- Specify the purpose of the transfer.
- Confirm and send.
You’ll receive an M-PESA message confirming the successful transfer.
Note: M-PESA exchange rates may vary daily. Rates are typically updated at midnight, so always confirm the rate before sending.
M-PESA to Vodacom Tanzania Transfer Charges
Transaction fees depend on the amount you send. Charges range from Ksh 3 to Ksh 220.
Here’s a quick breakdown:
| Amount Range (Ksh) | Estimated Charge (Ksh) |
|---|---|
| 1 – 100 | 3 |
| 101 – 500 | 10 |
| 501 – 1,000 | 15 |
| 1,001 – 5,000 | 60 |
| 5,001 – 10,000 | 110 |
| 10,001 – 35,000+ | 220 |
Note: These rates may change. Always check current rates via the M-PESA menu.
Customer Support Contacts
If you experience issues or need assistance, contact:
Safaricom Kenya
- Phone: 100 (Prepaid), 200 (Postpaid), or +254 722 002100
- Email: [email protected]
Vodacom Tanzania
- Phone: 100 (Local), or +255 754 700 000
- WhatsApp: +255 754 100 100
- Email: [email protected]
Final Tips Before Sending
- Always confirm the recipient’s details before sending.
- Save SMS confirmations for reference.
- Check the exchange rate and transaction charges to avoid surprises.
- If using the app, ensure your MySafaricom App is updated.
Conclusion
With Safaricom’s M-PESA International Money Transfer service, sending money from Kenya to Vodacom Tanzania is both secure and convenient. Whether you’re supporting loved ones, paying for services, or conducting cross-border business, M-PESA ensures your money reaches its destination quickly and reliably.
