How to Pay for KAPS Parking Using M-PESA in Kenya
Paying for parking doesn’t have to mean queues, paper receipts, or manual tickets. In today’s digital Kenya, KAPS Limited (short for Kenya Airports Parking Services) has made it easy and efficient to pay for parking using your M-PESA account.
Whether you’re parking at a shopping mall, a hospital, or within a smart city system like Nairobi’s, KAPS offers cashless payment solutions that let you sort your parking fees in under a minute. Below is an expert, easy-to-follow guide to help you pay for KAPS parking using M-PESA without stress.
What is KAPS?
KAPS (Kenya Airports Parking Services) is a leading parking and automated access control services provider in Kenya. It manages parking for private buildings, shopping malls, hospitals, and institutions across Nairobi, Mombasa, Kisumu, and other urban centers.
Some of the places where KAPS systems are used include:
- Sarit Centre
- Village Market
- Junction Mall
- Nairobi Hospital
- Prestige Plaza
- Many private complexes and commercial buildings
How to Pay KAPS Parking Using M-PESA
Here is the step-by-step guide:
Step 1: Collect Your KAPS Parking Ticket
- When you enter a KAPS-managed parking lot, the system issues you a parking ticket.
- This ticket has a unique ticket number or barcode, usually printed at the top or bottom.
Step 2: Launch M-PESA on Your Phone
- Go to your M-PESA menu
- Select Lipa na M-PESA
- Choose Paybill
Step 3: Enter KAPS Paybill Number
- Business Number (Paybill):
748888
Step 4: Enter the Ticket Number
- For Account Number, enter the ticket number printed on your KAPS parking slip.
Step 5: Enter the Amount
- Input the parking fee amount (e.g., KES 50, 100, or 200), depending on your location and time parked.
Step 6: Confirm Payment
- Enter your M-PESA PIN and confirm the transaction.
- You’ll receive two messages: one from M-PESA and another from KAPS, confirming your payment.
Keep your SMS receipt for verification during exit.
Benefits of Paying KAPS Parking via M-PESA
- Cashless Convenience – No need to carry physical cash.
- Speed & Efficiency – Payment is instant and confirmed via SMS.
- Safe & Secure – Reduces contact and physical handling of money or receipts.
- 24/7 Availability – Pay any time, anywhere, from your mobile phone.
Common Issues & Solutions
| Issue | Solution |
|---|---|
| Entered wrong ticket number | Contact KAPS customer support immediately with transaction details |
| Did not receive confirmation SMS | Wait a few minutes or confirm via M-PESA Statement |
| Overpaid or underpaid | Reach out to a parking attendant or KAPS helpline for help |
KAPS Customer Support
If you face any issues with your ticket or payment:
- Phone: +254 709 609 000
- Email: [email protected]
- Website: www.kaps.co.ke
- Working Hours: Monday – Saturday, 8:00 AM to 6:00 PM
Final Thoughts
Digital payments have transformed how we manage our everyday errands and paying for parking is no different. With KAPS and M-PESA, you enjoy a fast, paperless, and secure experience. Whether you’re rushing into a meeting or heading out of a shopping mall, now you know how to handle your parking bill the smart way.
