Stay Connected with Fast, Affordable Internet Packages Across Kenya
Safaricom Home Fibre is one of the most reliable and widely used home internet services in Kenya. Launched on 15th March 2015, the service has grown to become the largest home internet provider in the country, according to recent usage statistics. It offers high-speed, unlimited internet directly to your home with zero installation fees once you sign up.
To manage your subscription conveniently, Safaricom allows customers to pay for their Home Fibre plans via M-Pesa. Here’s an updated step-by-step guide for 2025 on how to do it.
Safaricom Home Fibre Internet Packages & Prices
You can choose from five flexible packages based on your speed needs and budget:
| Package | Speed | Monthly Price |
|---|---|---|
| Bronze | 15 Mbps | Ksh 2,999 |
| Silver | 30 Mbps | Ksh 4,100 |
| Gold | 80 Mbps | Ksh 6,299 |
| Diamond | 500 Mbps | Ksh 12,499 |
| Platinum | 1,000 Mbps (1 Gbps) | Ksh 20,000 |
All packages come with unlimited usage, support for both LAN and Wi-Fi connections, and a free router provided during installation. Dial *400# to check for coverage or initiate registration.
How to Pay for Safaricom Home Fibre via M-Pesa (Paybill: 150501)
To make your monthly payment easily using your phone:
- Open the M-Pesa menu on your phone
- Select Lipa na M-Pesa
- Choose Paybill
- Enter the Business Number: 150501
- Input your Fibre Account Number (usually found on the sticker beneath your router or on your Home Fibre SMS notifications)
- Enter the amount based on your current package
- Key in your M-Pesa PIN
- Confirm all the details are correct and press OK
- You’ll receive a confirmation SMS from M-Pesa upon successful payment
Alternatively, dial *400*1# and follow the on-screen prompts to make your payment more quickly.
Important Billing Information
- Safaricom Home Fibre is billed monthly in advance.
- Payments are due every 30 days from your last renewal date.
- If payment isn’t received on time, your internet will be suspended automatically, and access will only be restored after you complete the payment.
Safaricom Home Fibre Customer Support
Need help? Reach out through the following official channels:
- Email: [email protected]
- Phone: Dial 400 directly from your Safaricom line
- Twitter: @SafaricomPLC or @Safaricom_Care
- Facebook: Safaricom PLC
READ MORE :Safaricom Home Fibre 2025: Packages, Speeds & Payment Guide
