Introduction
Zuku Fiber remains one of Kenya’s leading home internet service providers, offering affordable and reliable connectivity to thousands of households. As of 2025, Zuku continues to provide two main service plans:
- Internet Only Packages
- Triple Play Packages (a bundle of internet, TV, and phone services)
These options give users the flexibility to choose a package that suits both their budget and connectivity needs.
Zuku Internet-Only Packages
If you’re only looking for internet services without TV or telephone add-ons, Zuku’s Internet-Only packages are ideal. Below are the current monthly rates:
| Speed | Monthly Price (KES) |
|---|---|
| 10 Mbps | 2,799 |
| 20 Mbps | 4,199 |
| 60 Mbps | 5,999 |
These packages are designed for everyday browsing, streaming, online learning, and remote work.
Zuku Triple Play Packages (Internet + TV + Phone)
Zuku’s Triple Play packages offer a complete home entertainment solution—combining high-speed internet, a variety of TV channels, and a home phone line. Here’s the 2025 pricing breakdown:
| Speed | Monthly Price (KES) |
|---|---|
| 10 Mbps | 2,899 |
| 20 Mbps | 4,399 |
| 60 Mbps | 6,299 |
The slight price difference compared to the Internet-Only option gives access to digital TV and landline services, making it a great value for families.
How to Pay for Zuku via M-PESA
Paying your Zuku bill through M-PESA is quick and easy. Follow these steps:
- Open the M-PESA Menu on your phone
- Select Lipa na M-PESA
- Tap on Paybill
- Enter 320320 as the Business Number
- Input your Zuku Account Number
- Enter the amount you wish to pay
- Key in your M-PESA PIN, then confirm the transaction
- You will receive a confirmation SMS from M-PESA
Payments typically reflect within 15 minutes
Zuku Customer Support & Contact Information
For support, billing inquiries, or package upgrades, you can reach Zuku through the following channels:
- Customer Service Line: 020 5205 205 (Free from Zuku landline)
- Safaricom Line: 0719 028 200
- Airtel Line: 0732 132 200
- Twitter: @Zuku_wecare
- Facebook: Zuku Official
Final Thoughts
Whether you’re a light internet user or a family that enjoys streaming and on-demand entertainment, Zuku Fiber has a package to fit your lifestyle. Their 2025 rates remain competitive, and the ability to choose between Internet-Only or Triple Play makes the service accessible for different budgets.
If you need help choosing the right package based on your household needs—or setting up your Zuku connection—I can also provide a quick guide or side-by-side comparisons with other providers in Kenya.
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