How to Register for TSC AON Minet Medical Scheme in Kenya
The AON Minet medical cover now managed under Britam Insurance is a comprehensive healthcare scheme offered to teachers and their dependents by the Teachers Service Commission (TSC) in Kenya. This scheme is a lifeline for thousands of educators across the country, providing access to quality outpatient, inpatient, maternity, dental, and optical services in accredited facilities nationwide.
Whether you’re a newly employed teacher or want to add dependents to your cover, understanding how to properly register for the TSC AON Minet medical scheme is essential to access timely care.
In this expert-backed guide, we break down the registration process, eligibility requirements, and provide helpful tips to ensure you’re fully covered.
Who Is Eligible for the TSC AON Minet Medical Scheme?
The scheme covers:
- All teachers employed by TSC on permanent and pensionable terms
- Retired teachers (limited access)
- Registered dependents of the teacher, including:
- One legal spouse
- Up to four children (biological or legally adopted) under the age of 18, or up to 25 years if in school
How to Register for TSC AON Minet Medical Scheme – Step-by-Step
Method 1: Register via USSD Code
The easiest way to self-register is by using your mobile phone.
Steps:
- Dial:
*865#on your mobile phone (Safaricom, Airtel, or Telkom lines). - Select: “Register”
- Enter your TSC Number
- Follow prompts to enter:
- ID Number
- Names
- Date of Birth
- Gender
- Register your dependents (spouse and children) by inputting their details
- Confirm all entries and submit
You’ll receive a confirmation SMS upon successful registration.
Method 2: Register Using the AON Minet Web Portal
For a more detailed registration, use the official online portal:
Steps:
- Visit the TSC Minet portal: https://collaborationkenya.minet.com/tsc
- Select “Self-Service” then “Register”
- Input your:
- TSC Number
- ID Number
- Email and phone number
- Register dependents with the required information
- Upload necessary documents (e.g., birth certificate for children)
- Click “Submit”
Pro Tip: Always ensure that names and birth dates match your official documents to avoid delays.
Method 3: Through TSC County or Sub-County Office
If you prefer assistance:
- Visit the nearest TSC office
- Request to register or update your AON Minet medical scheme details
- Bring the following documents:
- National ID
- TSC employment letter
- Dependents’ birth certificates or marriage certificate
Required Documents for Registration
To complete registration, you’ll need:
- Your TSC Number
- National ID or passport
- Spouse’s ID
- Marriage Certificate (optional but helpful for verification)
- Children’s birth certificates
- Passport photos (optional for portal registration)
What Medical Services Are Covered?
Once registered, you and your dependents can access:
| Service Type | Coverage Details |
|---|---|
| Outpatient | Doctor consultations, lab tests, drugs |
| Inpatient | Hospital admissions, surgeries |
| Maternity | Antenatal, delivery, postnatal care |
| Dental | Extractions, fillings, scaling |
| Optical | Eye tests, lenses, frames |
| Chronic Illness | Diabetes, hypertension, cancer care |
| Evacuation | Road & air ambulance in emergency cases |
| Wellness Programs | Counseling and therapy sessions |
Services are offered through AON-accredited hospitals across Kenya. You can check the list via the Minet mobile app or USSD.
Emergency Registration for Unwell Teachers
In emergency cases where a teacher hasn’t registered yet:
- Dial
*865# - Choose the “Emergency Registration” option
- Enter basic details to receive temporary cover
- Follow up later with full registration
Important Contacts
- AON Minet Customer Care (Britam Managed):
- Call: 1528 (toll-free)
- Email: [email protected]
- TSC Official Website: https://www.tsc.go.ke
- Emergency Evacuation Line (AMREF): 0732 000 002 or 0703 939 888
Final Thoughts
Registering for the TSC AON Minet medical scheme is a vital step in securing affordable, quality healthcare for yourself and your family. With simple steps via USSD, online portal, or in-person support, TSC ensures no teacher is left behind when it comes to healthcare access.
Don’t wait until you’re in need register today and enjoy the peace of mind that comes with knowing you and your loved ones are covered.
