Jumia is Kenya’s leading online shopping platform, offering everything from mobile phones, laptops, fashion, groceries, and household essentials to food delivery. With millions of customers nationwide, Jumia relies on its dedicated delivery network to ensure orders reach customers quickly and safely.
If you’re looking for a flexible job with competitive earnings, joining Jumia as a delivery rider (motorbike, bicycle, or tricycle) or delivery driver (car or van) could be a great opportunity.
As a Jumia delivery partner, your role will involve collecting customer orders from pick-up points or restaurants and delivering them to their destinations. You get paid for every order completed, enjoy a flexible work schedule, qualify for exclusive rewards, and even earn referral bonuses when you bring in new riders or drivers.
Benefits of Being a Jumia Rider in Kenya
- Earn per delivery: Get paid for every completed order.
- Work on your terms: Choose your preferred working hours.
- Performance rewards: Access exclusive prizes, bonuses, and incentives.
- Referral program: Earn extra by referring friends to join Jumia.
How to Become a Jumia Rider in Kenya
Step 1: Visit the Jumia Recruitment Page
Go to the official Jumia rider application link:
https://food.jumia.co.ke/contents/join%20us
Step 2: Fill Out the Online Application Form
Click Sign Up and provide accurate details in the application form. You will need to supply:
- Your email address
- Full legal name (as on your ID)
- Type of vehicle (bike, motorcycle, tricycle, car, or van)
- Country and city of operation
- Driver’s licence number or rider card number
- Phone number
- Previous delivery experience (if any)
- Next of kin details
- Preferred working hours/availability
Step 3: Upload Required Documents
You must scan and upload the following:
- National ID card
- Driver’s licence or valid rider card
- Certificate of Good Conduct
- Recommendation letter from your area chief
- KCSE certificate
Step 4: Document Verification
Jumia will verify all documents to ensure authenticity. This step is crucial, as incomplete or false information can delay or stop your application.
Step 5: Profile Creation
Once your documents are verified, Jumia will create your rider/driver profile in their system.
Step 6: Induction Training & Online Test
You will undergo an induction program that includes training on Jumia’s delivery processes, customer service standards, and safety procedures. An online quiz or test will follow to confirm your readiness.
Step 7: Start Delivering
After successful training, you are ready to begin. You’ll start receiving delivery requests once customers place orders, and you can track your earnings via the Jumia partner app.
Pro Tips for Succeeding as a Jumia Rider in Kenya
- Maintain your vehicle in good working condition.
- Always be punctual and courteous to customers.
- Familiarize yourself with major delivery routes in your city.
- Take advantage of Jumia’s referral program for extra income.
- Keep your documents (e.g., good conduct certificate) up to date.
KCB Bank Account Tip for Riders:
Many delivery riders prefer using a KCB M-PESA or current account for faster payment processing. This can help you access your funds quickly after payouts.
