Procedure
To apply for an electricity connection in The Gambia, applicants must go through the National Water and Electricity Company (NAWEC).
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Step-by-Step Process:
- Visit the NAWEC Head Office in Kanifing or any of its regional branches.
- Obtain and complete the electricity connection application form.
- Attach all required documents listed in the section below.
- Submit the completed form and supporting documents to the NAWEC office.
- Your property will undergo a site survey to determine feasibility and the distance to the nearest power pole.
- If the request meets the company’s service requirements, you will receive an invoice for connection fees.
- Pay the invoice within 30 days at the NAWEC Head Office in Kanifing.
- Note: If payment is not made within this period, you will be charged an additional D200.00 for re-invoicing.
- Upon payment, you will be issued a receipt and a stamped copy of the paid invoice.
- NAWEC will process and schedule the installation of your electricity connection after confirming payment.
Note: Only fully paid and verified applications will be processed for connection.
Required Documents
- Photocopy of property ownership or transfer document (e.g., Alkalo’s transfer, local authority document, lease agreement, or rate payment receipt)
- Photocopy of National ID Card or Passport
- Nearest electricity pole number (if applicable)
- Simple sketch plan showing the location of your compound or property
- D200.00 non-refundable application fee
Office Locations & Contacts
National Water & Electricity Company (NAWEC)
53 Mamadimanjang Highway, Kanifing, K.M.C.
P.O. Box 609, Banjul, The Gambia
Email: [email protected]
Telephone: +220 4376607 / +220 4376608
Fax: +220 4375990
Website: www.nawec.gm
Branches: Regional and district branches available across The Gambia.
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Eligibility
- Applicants must be property owners or legal occupants of the premises requiring connection.
- Applicants must be over 18 years old.
- The location must be within NAWEC’s service coverage area or close enough to existing distribution infrastructure.
Fees
- Application Fee: D200.00 (non-refundable).
- Connection Charges: Determined based on distance from the nearest electricity pole, meter type, and connection category (residential, commercial, or industrial).
- Late Payment: D200.00 penalty for re-invoicing after 30 days.
Validity
- Once issued, an electricity connection remains valid as long as the customer maintains an active service account with NAWEC and continues to pay monthly electricity bills.
Processing Time
- The entire process typically takes between four (4) to twelve (12) weeks, depending on the availability of materials and the complexity of the connection.
Instructions
- Applicants should ensure all documents are authentic and up-to-date.
- Site access must be granted to NAWEC surveyors and technicians during inspection.
- Payment must be made within 30 days of invoice issuance to avoid extra charges.
Required Information
- Full name of applicant
- National ID or Passport number
- Address of property
- Contact number(s)
- Nearest electricity pole number (if available)
- Sketch map of compound location
- Type of connection requested (single-phase or three-phase)
Need for the Document
An electricity connection is essential for accessing power supply for residential, commercial, or industrial use. This process ensures that all connections are safe, authorized, and properly metered under NAWEC’s regulations.
Information Which Might Help
- NAWEC may require additional inspection or documentation if the area is newly developed or not yet mapped into the existing power grid.
- Applicants can also apply for meter upgrades or prepaid meter installations through the same process.
Other Uses of the Document
- Serves as proof of registered utility connection for tenancy or property ownership.
- Required for business registration, building permits, or municipal service applications.
