A URA Account allows taxpayers in Uganda to access the Uganda Revenue Authority (URA) eServices, including filing returns, registering motor vehicles, validating payments, and processing tax obligations online. It is mandatory for all taxpayers to have an account, whether individuals or non-individuals, for seamless access to URA’s digital tax systems.
How to Apply
Option 1: Apply In Person
- Visit a URA Office:
Go to the nearest Uganda Revenue Authority (URA) office and approach the customer help desk. Request for the URA account application form. - Fill the Form:
Read the instructions carefully and fill the form accurately. If you face any difficulty, ask for assistance from the URA staff. - Obtain a TIN Number (if you don’t have one):
If you don’t have a Tax Identification Number (TIN) or passcode, inform the officer. The URA official will help you generate one and send it to your registered email address. - Submit Your Application:
Hand over the filled form and required documents to the officer for verification. Your details will be entered into the URA system. - Receive Login Details:
Once your application is verified, URA will send your Login ID and password to your email within a few days. You can then log in to the URA portal and access all eServices.
Option 2: Apply Online
- Get a TIN Number:
Ensure you have an active TIN Number, which can be applied for free on the URA website or at any URA office. - Visit the URA Website:
Go to the URA Online Portal and click “Login / Create Account.” - Choose ‘Don’t Have Portal Account’:
Under “Need login assistance,” click “Don’t have portal account.” - Fill in the Application Details:
Provide your TIN, passcode, registration effective date, and other required information such as:- Full name
- Email address
- Residential address
- Submit and Confirm:
Review all details for accuracy, then click “Confirm.” A message will appear confirming that your Login ID and password will be emailed to you shortly. - Login to Your Account:
Once you receive your credentials, log in to the URA eServices Portal to start managing your taxes, payments, and registrations.
Required Documents
- TIN Number
- Passcode
- Email address
- Residential address information
- National Identification Card (ID)
Office Locations & Contacts
Uganda Revenue Authority (URA) – Head Office
Plot M193/M194, Nakawa Industrial Area, Kampala
P.O. Box 7279, Kampala, Uganda
Toll-Free Number: 0800 117 000
Email: [email protected]
Website: www.ura.go.ug
Fees
Creating a URA account is free of charge.
Validity
Once created, the URA account remains valid permanently unless deactivated by URA.
Processing Time
Account creation takes only a few days, depending on the volume of applications in the queue.
Eligibility
All taxpayers in Uganda, including individuals and non-individual entities, are required by law to have a URA account to access the national e-Tax system.
Need for the Document
A URA Account is essential for all taxpayers to comply with Uganda’s e-Tax system. It provides digital access to tax services such as:
- Filing returns
- Making tax payments
- Vehicle registration and transfer
- Stamp duty processing
- Business registration and updates
Without a URA account, individuals and businesses cannot perform these operations online.
Information Which Might Help
- Ensure your email address is active, as all login credentials and communications are sent via email.
- Keep your TIN and passcode safe for future logins.
- Incomplete applications will not be processed.
Other Uses of the Account
Besides tax filing, your URA account can be used for:
- Motor vehicle validation and transfer
- Filing and paying income, VAT, and withholding tax
- Applying for tax clearance certificates
- Online payment of government fees
- Stamp duty processing
