Family Bank Nairobi Branch Directory
Family Bank is one of Kenya’s leading commercial banks, offering retail, SME, and personal banking services across the country. In Nairobi, the bank operates numerous branches to provide customers with accessible and reliable financial services.
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Here’s the complete and updated list of Family Bank branches in Nairobi as of 2025, including their locations and contact details:
1. Family Bank Head Office
- Location: Family Bank Towers, Muindi Mbingu Street, Nairobi
- Contacts: +254 703 095 445 / +254 703 095 000
2. Family Bank Towers Retail Branch
- Location: Family Bank Towers, Muindi Mbingu Street / Moktar Daddah Street
- Contacts: +254 703 095 445 / +254 703 095 000
3. Sonalux Branch
- Location: Sonalux House, Moi Avenue
- Contacts: 020 341229 / 30 / 31
4. Cargen Branch
- Location: Cargen House, Moi Avenue
- Contact: 0738 544097
5. City Hall Branch
- Location: City Hall Annex, City Hall Way
- Contacts: +254 703 095 445 / +254 703 095 000
6. Tom Mboya Branch
- Location: Nipuil Shah Building, Tom Mboya Street
- Contact: 020 342561
7. Laptrust Branch
- Location: Laptrust House, Haile Selassie Road
- Contact: 020 342561
8. River Road Branch
- Location: Fifty Investment Building, Ronald Ngala – River Road Junction
- Contact: 020 2225320
9. Kenyatta Avenue Branch
- Location: Pan Africa House, Kenyatta Avenue
- Contacts: 0724 255731 / 0752 240259
10. KTDA Retail Branch
- Location: KTDA Plaza, Moi Avenue
- Contacts: 0726 610435 / 020 2241852
11. KTDA Corporate Branch
- Location: KTDA Plaza, Moi Avenue
- Contact: 020 2213156
12. JKIA Branch
- Location: 4th Season Centre Building, JKIA
- Contacts: +254 703 095 445 / +254 703 095 000
13. Gateway Mall Branch
- Location: Gateway Mall, Mombasa Road
- Contacts: +254 703 095 445 / +254 703 095 000
14. Utawala Branch
- Location: Family Bank Building, along Eastern Bypass
- Contacts: +254 703 095 445 / +254 703 095 000
15. Donholm Branch
- Location: Caltex Petrol Station, Outer Ring Road
- Contact: 020 785372
16. Kayole Branch
- Location: Kenol Petrol Station, Spine Road
- Contact: 020 251433
17. Kasarani Branch
- Location: Family Bank Building, Kasarani-Mwiki Road
- Contact: 0708 086235
18. Dagoretti Branch
- Location: Family Bank Building, Dagoretti Corner, off Naivasha Road
- Contacts: 020 2321282 / 020 50495
19. Kilimani Branch
- Location: Yaya Kobil Petrol Station, Argwings Kodhek Road
- Contact: 020 3864600
20. Westlands Branch
- Location: Pamstech House, Woodvale Grove
- Contact: 020 4442307
21. Ngara Branch
- Location: Family Bank Building, Park Road
- Contact: 020 6768541
22. Gikomba Branch
- Location: Mt. Kenya Building, New Pumwani Road
- Contact: 0703 095 445
23. Gikomba Area 42 Branch
- Location: Pumwani (Majengo)
- Contact: 020 6768541
24. Kahawa West Branch
- Location: Kahawa West House, Kamiti Road
- Contacts: +254 703 095 445 / +254 703 095 000
25. Githurai Branch
- Location: Mug-Muguga Building, Githurai Roundabout
- Contact: 020 8710255
26. Ruaka Branch
- Location: Ruaka Square Building, Limuru Road
- Contacts: +254 703 095 445 / +254 703 095 000
27. Kariobangi Branch
- Location: Kariobangi Light Industries
- Contact: 020 2364257
28. Banana Branch
- Location: Sama Building, Banana – Limuru Road
- Contact: 020 2648536
Note:
Family Bank continuously expands its branch network to improve customer access across Nairobi. Always verify working hours and services before visiting, as changes may occur.
Family Bank Nairobi Customer Support
- Phone: +254 703 095 445 / +254 703 095 000
- Website: www.familybank.co.ke
- Email: Available through the contact page on the official website.
READ MORE: Family Bank: Comprehensive List of Branches in Kenya
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