Eldoret Kenya’s new city of champions is well served by a variety of ISPs offering fibre, wireless, and mobile internet solutions. This guide highlights trusted providers, pricing tiers, and what to expect in terms of speed, reliability, and service.
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Featured Internet Service Providers in Eldoret
1. Safaricom Home Fibre
- Coverage: Eldoret town and surrounding areas
- Packages:
- Bronze (8 Mbps) – KSh 2,999
- Silver (20 Mbps) – KSh 4,100
- Gold (40 Mbps) – KSh 6,299
- Diamond (100 Mbps) – KSh 12,499
- Advantages: Nationwide reliability, free router, solid customer support via 400 and email
2. EldoNet Internet Solutions
- Location: Fims Plaza, 1st Floor
- Popular Plans:
- 1 Mbps – KSh 799/month (Basic)
- 5 Mbps – KSh 2,500 (Pro)
- 10 Mbps – KSh 3,299 (Internet + TV)
- Max Speed: Up to 175 Mbps
- Installation: Free, typically KSh 5,000 with a month’s free service
- Best For: Budget users to high-demand households; zero data caps
- Contact: 0712 653 832 / 0714 430 753, [email protected]
3. Alfotel Solutions Ltd
- Packages:
- Home: 7–20 Mbps (KSh 2,500–16,500/month)
- Business: 5–20 Mbps (KSh 2,500–45,000/month)
- Ideal For: Home users and SMEs, server & network setup needs
- Contacts: 0714 252 744 / 0756 522 206
4. WFI Internet (JamiiNet Brand)
- Popular Plans:
- WFI Home: 10 Mbps unlimited – KSh 2,000/month
- WFI Pro: 15 Mbps – KSh 3,000/month
- WFI Elite: 20 Mbps – KSh 4,500/month
- Installation Fee: KSh 4,000 (typically includes one free month)
- Benefits: Low latency, strong support, suitable for streaming/gaming
- Contact: 0706 471 462
5. Carlytoh Smartnet
- Service: Dedicated WiFi or fibre-based packages starting at KSh 1,500/month
- Contacts: 0703 392 935; Operating from Stendi Kisa-Yala Road, Eldoret
- Best For: Affordable and flexible home/work setups
6. RXTX Networks
- Strengths: Advanced infrastructure delivering fast speeds, ideal for streaming and downloads
- Contacts: 0703 312 605 / 0741 050 517
7. Konnekt Smart Life
- Coverage Areas: Includes Langas, Pioneer, Annex, Huruma, Mti Moja
- Plans start at: 7 Mbps – KSh 2,000/month, unlimited data
- Contact: 0799 333 639
- Ideal For: Reliable residential or small-business fiber or wireless connections
8. Bayzinet
- Focus: Innovative wireless and broadband solutions, ideal for flexible residential/business setups
- Contacts: 0705 011 396 / 0707 301 536
Insights from Users and Industry Trends
- Safaricom Fibre enjoys broad coverage but may exhibit high latency during gaming, per user feedback.
- Faiba by Jamii Telecom is praised for reliability and strong gaming performance where available.
- JTL (Faiba) installation delays reported, but long-term performance is solid.
- Some users encounter inconsistent performance with Zuku and Telkom in comparable areas.
Quick Comparison Table
| ISP | Speeds | Starting Price (KSh) | Highlights |
|---|---|---|---|
| EldoNet / JamiiNet | Up to 175 Mbps | 799–3,299 | Unlimited, local, free install |
| Safaricom Fibre | 8–100 Mbps | 2,999–12,499 | Extensive coverage, national brand |
| Faiba (JTL) | 30–140 Mbps | ~5,000 | Best for gaming/high-demand users |
| Alfotel Solutions | 7–20 Mbps | 2,500–16,500 | Home & SME packages |
| WFI Internet | 10–20 Mbps | 2,000–4,500 | Low-latency, streaming/gaming ready |
| RXTX Networks | High-speed fibre | Variable | Business-grade performance |
| Carlytoh Smartnet | 1,500+ Packages | Starts 1,500 | Tailored WiFi/fibre setups |
| Konnekt Smart Life | 7 Mbps+ | ~2,000 | Reliable, unlimited wireless |
| Bayzinet | Wireless fibre | Varies | Cutting-edge wireless solutions |
Tips for Choosing the Right ISP
- Define your usage: Gaming, streaming, remote work, or casual browsing.
- Check area coverage: Confirm if the provider has infrastructure in your neighborhood.
- Compare packages and installation costs.
- Ask about fair usage policies or any data caps.
- Test latency/speed if possible before committing especially for fibre installations.
Conclusion
Eldoret boasts a rich landscape of ISPs serving diverse needs from budget-conscious users to high-performance seekers. Whether you require budget-friendly homes internet, gigabit-speed fibre, or low-latency connections for gaming and business, Eldoret’s ISP market delivers. Let me know if you’d like personalized plan comparisons, setup guides, or signal availability checks in specific estates.
