Safaricom Home Fibre : Complete Package Breakdown
As Kenya’s leading fibre-to-home provider with 37.4% market share, Safaricom continues to revolutionize home internet with its 2025 offerings. The introduction of a groundbreaking 1Gbps Platinum package positions Safaricom as the first provider to deliver true gigabit speeds to residential customers nationwide.
ADVERTISEMENT
2025 Fibre Package Comparison
| Package | Speed | Monthly Price (Ksh) | Best For |
|---|---|---|---|
| Bronze | 15Mbps | 2,999 | Light browsing & emails |
| Silver | 30Mbps | 4,100 | Streaming HD content |
| Gold | 80Mbps | 6,299 | Smart homes & gaming |
| Diamond | 500Mbps | 12,499 | 4K streaming & large households |
| Platinum | 1Gbps | 20,000 | Power users & home offices |
Key 2025 Enhancements
- Speed Upgrades:
- All packages now offer 25% faster minimum guaranteed speeds
- New 1Gbps Platinum tier (launched September 2024)
- Value-Added Services:
- Free cybersecurity protection across all packages
- Parental control features included
- Hardware Improvements:
- Latest Wi-Fi 6 routers for Diamond/Platinum tiers
- Mesh network support for whole-home coverage
Subscription Benefits
- Zero Installation Fees: Professional setup included
- Unlimited Data: No fair usage policies
- 24/7 Support: Dedicated fibre technical team
- Flexible Payments: Monthly or annual options
M-Pesa Payment Process
- Dial *400*2# for instant payment
-OR- - Manual PayBill:
- Business No: 150501
- Account: Your Fibre account number
- Amount: Exact package fee
Pro Tip: Payments processed before 5PM activate same-day
Why Choose Safaricom Fibre?
- Network Reliability: 99.9% uptime guarantee
- Seamless Streaming: Optimized for Netflix/YouTube
- Gaming Advantage: Low latency (<15ms) on Gold+ packages
- Future-Ready: Infrastructure supporting 10Gbps potential
Customer Support Channels:
- Call: 400 (24/7)
- Email: [email protected]
- Social Media: @Safaricom_Care (Twitter), Safaricom PLC (Facebook)
For households considering upgrades, the Gold package (80Mbps at Ksh 6,299) presents the best value-for-money in 2025, supporting multiple 4K streams simultaneously. Business users should evaluate the Platinum package’s 1Gbps capability for bandwidth-intensive operations.
ADVERTISEMENT
