Since its establishment in 2016, MyCredit has emerged as a reliable non-deposit-taking microfinance institution across Kenya, dedicated to empowering individuals and businesses through tailored financial solutions. The company provides an array of services, including loans, guarantees, leasing, and insurance, designed to meet diverse needs. With a focus on accessibility, MyCredit continues to expand its footprint, offering support to entrepreneurs, salaried employees, and public servants alike.
As of July 10, 2025, this updated guide presents a reorganized list of MyCredit branches nationwide, complete with contact details. Recent developments include the launch of an online application portal, enhancing convenience for customers, and the introduction of new insurance packages tailored for rural communities. For the latest offerings or to explore personalized financial advice, reaching out to a local branch is recommended.
Overview of MyCredit Products and Services
A. Loan Offerings
1. Business Loan
A flexible short-term financing option crafted for business owners looking to grow their ventures.
- Eligibility: Available to entrepreneurs with over 12 months of business operations.
- Repayment Period: Up to 12 months.
- Security: Requires a motor vehicle as collateral.
2. Salary Loan
Designed for salaried individuals seeking to address personal financial demands with ease.
- Eligibility: Suited for those with a steady salary from employment.
- Repayment Period: Up to 12 months.
- Security: Requires a motor vehicle as collateral.
3. Salaried Loans
A specialized product for public sector employees, including ministry staff, teachers, Kenya Prison Service officers, National Youth Service members, National Police Service officers, and Kenya Forest Service personnel.
- Eligibility: No collateral or security required, making it accessible to qualifying public servants.
B. Insurance Services
1. General Insurance
A non-life insurance solution that provides compensation for loss, damage, or liability related to property.
- Types:
- Motor Insurance
- Personal Accident Cover
- Fire & Special Perils Insurance
- Consequential Loss Insurance
- Burglary Insurance
- Work Injury Benefits Act (WIBA) Cover
- Liability Insurance
- Fidelity Guarantee
- Money Insurance
- Agriculture Insurance
- Domestic Package Insurance (MyCredit Nyumbani)
- Marine Insurance
- Travel Insurance
2. Life Insurance
A policy that ensures financial support for beneficiaries upon the occurrence of a covered event.
- Types:
- Last Expense Cover
- Education Plan
- Personal Pension Plan
- Group Life Assurance
- Individual Life Assurance
- Money Insurance
- Agriculture Insurance
- Domestic Package Insurance (MyCredit Nyumbani)
- Marine Insurance
- Travel Insurance
- Professional Indemnity
- Contractors All Risks Insurance
3. Medical Insurance
A comprehensive plan to cover medical and surgical expenses for the insured.
- Options:
- Corporate Plans
- Family Plans
- Individual Plans
C. Guarantees
MyCredit provides financial assurances to support business commitments.
- Types:
- Bid Bonds/Tender Security
- Advanced Payment Guarantees
- Performance Bonds
D. Leasing Services
Flexible leasing options for acquiring essential equipment.
- Available for:
- Medical Equipment
- Motor Vehicles
- Industrial Equipment
Directory of MyCredit Branches in Kenya 2025
Head Office
- Location: 11th Floor, Absa Towers, Loita Street, Nairobi
- Phone: +254 799 707 100
- Email: [email protected]
Regional Branches
Bomet Branch
- Location: Isenya Plaza, 2nd Floor, Bomet Town
- Phone: +254 708 349 910
- Email: [email protected]
Eldoret Branch
- Location: The Eldoret Daima Towers, 13th Floor, Eldoret Town
- Phone: +254 799 707 100
- Email: [email protected]
Embu Branch
- Location: Embu Motors, 1st Floor, Embu Town
- Phone: +254 792 708 080
- Email: [email protected]
Kakamega Branch
- Location: Mega Centre, 4th Floor, Kakamega Town
- Phone: +254 746 954 146
- Email: [email protected]
Kamakis Branch
- Location: North Park Hub, 2nd Floor, Shop 57 (Naivas), Kamakis
- Phone: +254 706 805 682
- Email: [email protected]
Kericho Branch
- Location: Green Square Mall, 1st Floor, Kericho Town
- Phone: +254 799 707 100
- Email: [email protected]
Kisii Branch
- Location: Waumini Plaza, 1st Floor, Room F6, Kisii Town
- Phone: +254 799 707 100
- Email: [email protected]
Kisumu Branch
- Location: Tuff Foam Mall, Ground Floor, Achieng’ Oneko Road, Kisumu
- Phone: +254 799 707 100
- Email: [email protected]
Kitale Branch
- Location: Mega Mall, Mezzanine Floor, Kitale Town
- Phone: +254 717 577 335
- Email: [email protected]
Kitengela Branch
- Location: Africa House, 2nd Floor, Kitengela Town
- Phone: +254 799 707 100
- Email: [email protected]
Meru Branch
- Location: Solco Plaza, 2nd Floor, Moi Avenue, Meru Town
- Phone: +254 799 707 100
- Email: [email protected]
Migori Branch
- Location: Val Plaza, 3rd Floor (NCBA), Migori Town
- Phone: +254 795 324 392
- Email: [email protected]
Molo Branch
- Location: Abba House, Ground Floor, Adjacent to Faulu Bank, Molo
- Email: [email protected]
Mombasa Branch
- Location: Mombasa Trade Center, 7th Floor, Nkrumah Avenue, Mombasa
- Phone: +254 799 707 100
- Email: [email protected]
Murang’a Branch
- Location: Waguta Plaza, 1st Floor, Murang’a Town
- Phone: +254 793 850 268
- Email: [email protected]
Naivasha Branch
- Location: Eagle Centre, 1st Floor, Mbaria Kaniu Road, Naivasha
- Phone: +254 799 707 100
- Email: [email protected]
Nakuru Branch
- Location: Shiv Plaza, 1st Floor, Kenyatta Avenue, Nakuru Town
- Phone: +254 799 707 100
- Email: [email protected]
Narok Branch
- Location: Olmaa House, 1st Floor, Narok Town
- Phone: +254 799 707 100
- Email: [email protected]
Nyahururu Branch
- Location: GF Plaza, 1st Floor, Nyahururu Town
- Phone: +254 705 111 342
- Email: [email protected]
Nyeri Branch
- Location: Lymo Plaza, 2nd Floor, Gakere Road, Nyeri Town
- Phone: +254 799 707 100
- Email: [email protected]
Thika Branch
- Location: Zuhura Place, 3rd Floor, Kenyatta Highway, Thika Town
- Phone: +254 799 707 100
- Email: [email protected]
Tijaara Branch
- Location: Absa Towers, 11th Floor, Loita Street, Nairobi
- Phone: +254 799 707 100
- Email: [email protected]
Utawala Branch
- Location: Mustard Seed Plaza, 1st Floor, Opposite Family Bank, Utawala
- Phone: +254 725 409 112
- Email: [email protected]
Wote Branch
- Location: Nesa Plaza, 1st Floor, Wote Town
- Phone: +254 113 498 802
- Email: [email protected]
Additional Information
As of July 10, 2025, MyCredit has introduced a digital loan application process, allowing customers to apply online via its newly launched mobile app, available for both Android and iOS devices. Several branches, including Nairobi and Eldoret, now offer financial literacy workshops to help clients manage their loans effectively. The company has also expanded its insurance offerings with a new rural agriculture insurance package, providing coverage for small-scale farmers. For personalized assistance or to explore these updates, customers are encouraged to visit a branch or contact the head office.
READ MORE:Muungano Microfinance Bank Products and Branches in Kenya
