How to Top Up Nairobi Expressway ETC and MTC Cards

How to Top Up Your Nairobi Expressway ETC and MTC Cards – Complete Guide

The Nairobi Expressway offers a fast and convenient commuting experience across the city. To access the toll road, users are required to pay using either the Electronic Toll Collection (ETC) system or the Manual Toll Collection (MTC) card.

MOJA Expressway, the company behind the Nairobi Expressway operations, has made it easy for users to top up their toll cards through multiple platforms. These include physical service centres, mobile apps, mobile money, and online banking. This flexibility ensures that users can conveniently manage their toll payments based on their preferences.

Here’s a breakdown of all the available methods for topping up your ETC or MTC card:

1. Offline Top-Up at MOJA Expressway Service Centres

You can visit MOJA Expressway offices in person for direct assistance and top-up. These centres are especially useful for new users or those who prefer face-to-face service.

Locations:

City Cabanas Service Centre (Nairobi Expressway Plaza, Mombasa Road)
Lavington Service Centre (Next to Maria Immaculata Hospital, Gitanga Road)

2. Top-Up via Mpesa on the MOJA Expressway Website

For a seamless digital experience, you can top up your card directly via the official MOJA Expressway customer portal.

Steps:

Visit customer.nairobiexpressway.ke
Register and log into your account
Select Mpesa as your payment option
Enter your details and complete the transaction

3. Top-Up Using Stanbic Bank’s ExpressPay (USSD Method)

Stanbic Bank allows both customers and non-customers to top up toll accounts through a dedicated USSD code. This method is quick and does not require internet access.

Steps:

Dial *208# on your phone
Choose “Pay for Nairobi Expressway”
Select either ETC or MTC top-up
Enter your OBU or MTC number
Enter your ID or passport number
Choose the amount to top up and confirm

4. Top-Up via NCBA Now Mobile App

NCBA Bank customers can use their NCBA Now app to conveniently top up their ETC or MTC cards.

Steps:

Log into the NCBA Now App
Go to: Transactions > Bill Payments > Expressway Payment
Enter your OBU or MTC card number
Validate your information against MOJA Expressway’s database
Authorize the transaction using the OTP (one-time password)
You will receive a confirmation message with your transaction details

5. Top-Up Through Standard Chartered Bank

Standard Chartered clients can fund their expressway accounts via the SC Mobile App or through online banking.

Steps:

Log in to SC Mobile or Online Banking
Go to: Payments > One Time Bill Payment
Choose Biller Type: Toll Road > Biller Name: Nairobi Expressway
Select either OBU or Card Top-Up
Input your 16-digit OBU number or MTC card number, plus your ID or passport number
Confirm the details and submit payment

MOJA Expressway Contact Details

For further assistance or enquiries, reach out via:

Phone: 0111 039 777
Email: [email protected]

Final Thoughts

With several top-up options available—from mobile apps and USSD codes to in-person centres—MOJA Expressway has made it easier than ever to manage your toll payments. Whether you’re a frequent traveler or an occasional user, these top-up methods offer flexibility and convenience tailored to your needs.

Be sure to select the method that aligns best with your lifestyle and keep your ETC or MTC account funded to enjoy uninterrupted access to the Nairobi Expressway.