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Home » How to Start a Jumia Pick-Up Station in Kenya: Step-by-Step Guide

How to Start a Jumia Pick-Up Station in Kenya: Step-by-Step Guide

by kevin Atamba
August 12, 2025
in How to
Jumia Pick-up

Jumia Pick-up

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Jumia is one of Kenya’s largest and most trusted online shopping platforms, offering everything from electronics and fashion to groceries and household essentials. To make deliveries faster and more convenient, Jumia is rapidly expanding its network of pick-up stations across the country.

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Becoming a Jumia pick-up station partner can be a lucrative business opportunity. As a partner, customers can select your location as their preferred collection point when placing orders online. In return, Jumia pays you for facilitating the pick-up process.

Whether you’re a small business owner, retailer, or entrepreneur looking for an additional income stream, this guide will walk you through the requirements, application process, and tips for getting started.


Requirements to Open a Jumia Pick-Up Station in Kenya

Before applying, ensure you meet the following requirements:

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  • Valid identification – A copy of your National ID or passport.
  • Business permit or trading licence – Authorizing you to operate legally in your location.
  • Adequate storage space – Ability to safely store up to 50 packages at any time.
  • Branding approval – Willingness to allow Jumia branding at your premises and on staff uniforms.
  • Dedicated staff member – A reliable person to manage package handovers.
  • Bank guarantee – Proof of financial security as required by Jumia.
  • Goods-in-transit (GIT) insurance – For those also offering door-to-door delivery.
  • Premises insurance – To cover your business location.
  • Tax compliance certificate – Proof you meet Kenya Revenue Authority (KRA) obligations.

How to Apply for a Jumia Pick-Up Station

Follow these steps to start your pick-up station:

  1. Visit the Jumia website – Go to Jumia’s official page.
  2. Click “Register” – Choose the option that suits your service type.
  3. Select registration form – Pick either the “Service Provider Registration Form” or the “Logistics Service Provider” section.
  4. Fill out the form – Provide accurate details about your business and premises.
  5. Agree to terms and conditions – Tick the checkbox to confirm.
  6. Submit your registration – Click on “Register” and wait for confirmation.
  7. Account approval – Once approved, log into your account.
  8. Sell a service – Select “Sell a Service” on your dashboard.
  9. Apply as a vendor – Submit your application to become a pick-up station partner.
  10. Wait for feedback – Jumia will review your application and, within 14 days, a representative will contact you with further instructions.

Why Partner with Jumia?

  • High traffic – Leverage Jumia’s large customer base for potential walk-in business.
  • Extra income – Earn from every successful order collected at your location.
  • Brand exposure – Benefit from Jumia’s strong reputation and nationwide marketing.
  • Flexible business model – Can be integrated with an existing shop or as a stand-alone service.

READ MORE: How to Become a Jumia Rider or Delivery Driver in Kenya

Tags: Jumia business opportunity KenyaJumia logistics partner KenyaJumia pick-up station Kenyaopen Jumia pick-up pointstart Jumia pick-up station
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