If you’ve ever worried about losing your Safaricom line while living abroad, taking a digital detox, or simply not using it for a while you’re not alone. Many Kenyans have faced SIM deactivation after prolonged inactivity. But thanks to Safaricom’s Daima Service, you can now keep your line active without making calls, topping up airtime, or using data regularly.
In this guide, we’ll walk you through how to use Safaricom Daima, its benefits, pricing, and why it’s a game-changer for Kenyans living abroad or taking long breaks from mobile use.
What is Safaricom Daima Service?
Safaricom Daima is a SIM preservation service that allows you to keep your Safaricom line active for 6 to 24 months, even if you don’t make calls, send texts, or use mobile data during that time.
Who Is It For?
- Kenyans living abroad
- Elderly users with occasional phone use
- People with multiple lines
- Those on sabbatical, in remote areas, or using a different primary network
Why Use Safaricom Daima?
Without Daima, your Safaricom line may be deactivated after 90 days of inactivity. Deactivation means:
- You lose your phone number
- You risk losing MPESA access and data
- Your line could be reassigned to another user
With Daima, your SIM stays active, protected, and ready when you need it.
Safaricom Daima Service Packages & Pricing
| Package Duration | Price (KES) | Validity |
|---|---|---|
| 6 months | KES 200 | 180 days |
| 1 year | KES 500 | 365 days |
| 2 years | KES 1,000 | 730 days |
Once activated, no need to top up, make calls, or use data — your line stays live!
How to Activate Safaricom Daima Service
There are two easy ways to activate Safaricom Daima:
*Option 1: Via 100# (Prepaid Users)
- Dial
*100# - Select “Products & Services”
- Choose “Safaricom Daima”
- Pick your preferred package (6 months, 1 year, or 2 years)
- Confirm and pay using your airtime or MPESA
Option 2: Via My Safaricom App
- Download or open the My Safaricom App
- Go to “Account” section
- Tap on “Safaricom Daima”
- Choose your subscription plan
- Pay using airtime or M-PESA
You’ll receive an SMS confirmation once activated.
Benefits of Safaricom Daima
- Protects your phone number from deactivation
- Preserves M-PESA wallet and transaction history
- Ideal for diaspora Kenyans who return home periodically
- No need to remember top-ups or regular usage
- Great for older relatives who use their phone occasionally
Things to Note:
- You cannot transfer Daima plans between lines
- Daima only keeps your line active normal charges still apply if you make calls, send SMS, or use data
- Once the validity period ends, the line reverts to normal expiry rules (deactivated after 90 days of inactivity unless renewed)
Expert Insight: Who Should Use Daima?
“If you’re a student studying abroad, a frequent traveler, or someone with multiple SIM cards, Safaricom Daima is your line’s insurance policy. It ensures your contacts, M-PESA, and phone number stay intact even if you’re offline for months.”
