Britam Insurance, a leading provider among Kenya’s 56 licensed insurance companies regulated by the Insurance Regulatory Authority, has been a cornerstone of the industry since its founding in 1965 as a subsidiary of British-American Holdings. Initially focused on home service life insurance, Britam has grown to hold the largest market share in Kenya’s long-term insurance sector, according to recent IRA reports. Offering a wide range of products for individuals and businesses, Britam ensures comprehensive coverage tailored to diverse needs. This updated guide details Britam’s insurance offerings and its extensive network of branches across Kenya, providing essential information for potential customers.
Britam Insurance Products
Personal Insurance Products
Britam provides a variety of personal insurance plans to safeguard individuals and families against life’s uncertainties:
- Critical Illness Cover: Protects against the financial burden of serious illnesses like cancer or heart disease.
- Education Cover: Supports educational expenses through savings plans for children’s schooling.
- Funeral Cover: Provides financial assistance for funeral expenses.
- Medical Cover: Offers comprehensive healthcare coverage for inpatient and outpatient needs.
- Personal Accident Cover: Compensates for injuries, disability, or death due to accidents.
- Tegemeo Term Assurance (Life Insurance): Provides financial security for beneficiaries upon the policyholder’s passing.
- Travel Insurance: Covers trip disruptions, medical emergencies, and lost luggage during travel.
- Home Insurance: Protects homes and personal belongings against loss or damage.
- Motor Insurance: Includes third-party, fire, theft, and comprehensive coverage for vehicles.
- Golf Insurance: Covers accidents on golf courses and unique scenarios like a hole-in-one.
- Income Protection Policies:
- Akiba: A savings plan for financial security.
- Dhamana: Offers income protection and savings benefits.
- Family Income Solution: Ensures financial stability for families.
- Money Back Extra Cash: Combines savings with periodic cash returns.
Business Insurance Products
Britam offers tailored solutions to protect businesses and their employees:
- Britam Biashara: Comprehensive coverage for business operations and assets.
- Engineering Insurance: Protects construction and engineering projects.
- Fire Insurance: Covers property damage due to fire.
- Liability Insurance: Addresses legal liabilities for businesses.
- Marine Insurance: Compensates for loss or damage to goods in transit.
- Plate Glass Policy: Covers damage to glass fixtures in commercial properties.
- Political Violence and Terrorism Insurance: Protects against losses from politically motivated incidents.
- Theft Insurance: Covers losses due to theft.
- Cyber Insurance: Safeguards businesses against cyber threats and data breaches.
- Employee Protection Policies:
- Group Funeral Cover: Supports funeral expenses for employees or their dependents.
- Group Life: Provides financial support for employees’ beneficiaries in case of death.
- Group Personal Accident: Covers employees for accidental injuries or disabilities.
- Medical Insurance Cover: Offers healthcare benefits for employees.
- Professional Indemnity: Protects against claims of professional negligence.
- Work Injury Benefits Act (WIBA): Covers workplace injuries, disabilities, or death.
Britam Insurance Branches in Kenya
Nairobi Branches
- Head Office
- Location: Mara/Ragati Road Junction, Britam Centre, Upper Hill, Nairobi
- Contact: +254 703 094 000
- General Insurance Branch
- Location: Elgon Road, Upper Hill, Nairobi
- Contact: +254 705 100 100, +254 20 490 4000
- MicroInsurance Branch
- Location: Junction of Kenyatta Avenue & Koinange Street, Nairobi
- Contact: +254 709 165 000, +254 20 221 8534
- Victor House Branch
- Location: Victor House, 2nd Floor, Kimathi Street, Nairobi
- Contact: +254 703 094 029, +254 20 221 8530
- Queensway House Branch
- Location: Kaunda Street, Queensway House, Nairobi
- Contact: +254 703 094 032, +254 727 955 137
- Industrial Area Branch
- Location: Highway Mall, Off Mombasa Road, Nairobi
- Contact: +254 703 094 031
- Ambank House Branch
- Location: Utalii Lane, off University Way, Nairobi
- Contact: +254 703 094 001, +254 20 222 6998
- Phoenix House Branch
- Location: Kenyatta Avenue, Nairobi
- Contact: +254 703 094 043, +254 20 222 4510
- Westlands Branch
- Location: Westlands Road, Nairobi
- Contact: +254 703 094 003, +254 20 374 3628
- Barclays Plaza Branch
- Location: Market Street, off Loita Street, Nairobi
- Contact: +254 703 094 002, +254 20 222 4153
- Hurlingham Branch
- Location: Tetezi Towers, Off George Padmore Road, Hurlingham, Nairobi
- Contact: +254 703 094 004, +254 20 230 3122
- Hurlingham Timau Plaza Branch
- Location: Argwings Kodhek Road, Hurlingham, Nairobi
- Contact: +254 703 094 005, +254 20 386 0453
Branches Outside Nairobi
- Machakos Branch
- Location: Ngei Road, Machakos Town
- Contact: +254 703 094 015, +254 20 4420 1634
- Malindi Branch
- Location: Malindi-Lamu Road, Malindi
- Contact: +254 703 094 023, +254 42 212 0532
- Kisumu Branch
- Location: Oginga Odinga Road/Ang’awa Avenue, Kisumu
- Contact: +254 703 094 009, +254 57 202 3930
- Bungoma Branch
- Location: Moi Avenue, Bungoma
- Contact: +254 703 094 016, +254 55 203 0243
- Mombasa Biashara Bank Building Branch
- Location: Nyerere Avenue, Mombasa
- Contact: +254 703 094 014, +254 41 222 3558
- Mombasa Nyali Branch
- Location: Links Road, Nyali Centre, Mombasa
- Contact: +254 703 094 037
- Eldoret Branch
- Location: Malaba Road, Eldoret
- Contact: +254 703 094 008, +254 53 203 0770
- Nakuru Giddo Plaza Branch
- Location: George Morara Road, Nakuru
- Contact: +254 703 094 365
- Nakuru Patel Building Branch
- Location: C.K. Patel Building, Nakuru
- Contact: +254 51 221 2200
- Embu Branch
- Location: Kenyatta Highway, Embu
- Contact: +254 703 094 011
- Naivasha Branch
- Location: Mbaria Kanui Road, Naivasha
- Contact: +254 703 094 020
- Kisii Branch
- Location: Kisii-Kisumu Road, Kisii
- Contact: +254 703 094 010
- Nyeri Branch
- Location: Kenyatta Road, Nyeri
- Contact: +254 703 094 012
- Kakamega Branch
- Location: Kakamega-Kisumu Highway, Kakamega
- Contact: +254 703 094 008
- Kitengela Branch
- Location: Namanga Road, Kitengela
- Contact: +254 703 094 022, +254 20 200 0604
- Narok Branch
- Location: Oltaret Mall, 1st Floor, Narok
- Contact: +254 703 094 086, +254 20 230 3150
- Meru Branch
- Location: Meru-Nanyuki Road, Meru
- Contact: personally contact Britam for the latest details.
- Thika Branch
- Location: Thika Arcade, Kenyatta Avenue, Thika
- Contact: +254 703 094 006
- Kericho Branch
- Location: John Kerich Road, Kericho
- Contact: +254 703 094 017
- Nanyuki Branch
- Location: Nairobi-Nanyuki Road, Nanyuki
- Contact: +254 703 094 024
- Kitale Branch
- Location: Nakumatt Center, Mezzanine, Kitale
- Contact: +254 703 094 163
Notes:
- Contact details and product availability may change. Verify current information by visiting www.britam.com or contacting the relevant branch.
- Policies may have specific terms, such as coverage limits or eligibility criteria, which should be reviewed before purchasing.
READ MORE: Functions of the Insurance Regulatory Authority (IRA) in Kenya







