Emergency Plus Medical Services (E-Plus) Kenya

Overview

Emergency Plus Medical Services (E-Plus), a subsidiary of the Kenya Red Cross Society, has been a trusted provider of pre-hospital emergency care since 2010. Operating the largest privately owned ambulance fleet in Kenya, with 128 advanced ambulances, E-Plus delivers critical medical services across the country. Their offerings include membership subscriptions, ambulance services, first aid kits, health training, air evacuations, and event coverage. This guide details E-Plus membership packages for 2025, highlighting costs, benefits, and contact information to help you choose the right plan for your emergency medical needs.

Services Offered

E-Plus provides a comprehensive suite of emergency medical services, including:

Ambulance Services: Rapid response with treatment and stabilization on-site, followed by hospital transfer.
Medical Helpline: 24/7 access to professional medical advice.
Health Training: Programs in first aid and emergency preparedness.
Air Evacuations: Specialized transport for critical cases.
Event Coverage: On-site medical support for public and private events.
Membership Plans: Affordable packages tailored for individuals, families, schools, corporations, and communities.

With a focus on accessibility and quality, E-Plus ensures timely care in emergencies.

E-Plus Membership Packages

E-Plus offers seven tailored membership packages, providing 24/7 ambulance services in towns where their ambulances operate. Each package includes unlimited emergency ambulance access, on-site stabilization, hospital transfer, and a 24/7 medical helpline. Below is a detailed breakdown of each plan.

1. Individual Membership

Cost: KES 3,000 per year
Coverage: 24/7 ambulance services for one person within a 30km radius of E-Plus ambulance locations.
Benefits:
Unlimited emergency ambulance services
On-site treatment and stabilization
Transfer to the nearest hospital
Advance notification to the receiving hospital for faster admission
24/7 medical helpline access

2. Family Membership

Cost: KES 6,000 per year
Coverage: 24/7 ambulance services for up to six family members (principal, spouse, and four children) within a 30km radius. Additional children can be added for an extra fee.
Benefits:
Unlimited emergency ambulance services
On-site treatment and stabilization
Transfer to the nearest hospital
Advance notification to the receiving hospital
24/7 medical helpline access

3. Individual Membership for Mum & Dad

Cost: KES 2,500 per parent per year
Coverage: 24/7 ambulance services for one parent within E-Plus ambulance locations.
Benefits:
Unlimited emergency ambulance services
On-site treatment and stabilization
Hospital transfer after stabilization
Access to a medical taxi at a negotiated rate for non-emergency hospital visits
24/7 medical helpline access

4. School Membership

Cost: KES 800 per student per year
Coverage: 24/7 emergency ambulance services for students during school hours and within school premises, for institutions with at least 100 students.
Benefits:
Unlimited emergency ambulance services
On-site treatment and stabilization
Hospital transfer after stabilization
24/7 medical helpline access
Target: Private schools, colleges, and universities

5. Corporate Membership

Cost: KES 700 per employee per year
Coverage: 24/7 ambulance services for employees within a 30km radius of E-Plus ambulance locations.
Benefits:
Unlimited emergency ambulance services
On-site treatment and stabilization
Transfer to the nearest hospital
Advance notification to the receiving hospital
Health and wellness talk for up to 10 staff members
24/7 medical helpline access
Target: Registered companies and institutions

6. Residential Membership

Cost: KES 2,500 per family per year
Coverage: 24/7 emergency ambulance services for residents in organized gated communities with at least 50 families, restricted to residential areas.
Benefits:
Unlimited emergency ambulance services
On-site treatment and stabilization
Hospital transfer after stabilization
24/7 medical helpline access
Target: Gated communities with estate committees

7. SACCO Membership

Cost: KES 150 per member per year
Coverage: 24/7 ambulance services for SACCO members in towns with E-Plus ambulances, for SACCOs with 500+ members.
Benefits:
Unlimited emergency ambulance services
On-site treatment and stabilization
Hospital transfer after stabilization
24/7 medical helpline access
Target: SACCOs with large memberships

Notes on Membership Packages

Coverage Area: Services are available in towns with E-Plus ambulances; confirm coverage with the provider.
Additional Costs: Extra fees may apply for services beyond the standard benefits, such as adding more family members or medical taxi use.
Payment Terms: Annual subscriptions; contact E-Plus for payment plan options.
Verification: Ensure your location is within the service radius before enrolling.

Why Choose E-Plus?

Largest Fleet: 128 state-of-the-art ambulances for rapid response.
Trusted Provider: Backed by the Kenya Red Cross Society since 2010.
Comprehensive Care: From on-site stabilization to hospital transfer.
Affordable Plans: Diverse packages to suit individuals, families, and organizations.
24/7 Support: Medical helpline and emergency services available round-the-clock.

Contact Information

For inquiries about membership packages, service coverage, or enrollment, contact Emergency Plus Medical Services:

Phone: +254 717 714 938 / +254 700 395 395 / +254 738 395 395
Email: [email protected]
Head Office: South C Bellevue, Off Popo Road, Nairobi