Guide to Replacing a Lost Passport in Kenya

Losing a passport can be a stressful experience, but the Department of Immigration Services in Kenya provides a straightforward process to replace it. This guide outlines the requirements and steps to obtain a replacement passport efficiently, ensuring clarity and ease for applicants. Whether you’re navigating the process for yourself or a child, this resource will help you complete it with confidence.

Requirements for Replacing a Lost Passport

To initiate the replacement process, gather the following documents and meet these conditions:

A police abstract documenting the loss of the passport.
A sworn affidavit detailing the circumstances of the loss.
A completed passport application form, accompanied by two payment invoices.
A personal statement explaining how the passport was lost.
A copy of the lost passport, if available.
Three passport-size photographs.
Original and copy of your National Identity Card.
A copy of your birth certificate.
Payment of the prescribed fee: Kshs 12,050.

Step-by-Step Process to Replace a Lost Passport

Follow these steps to successfully replace your lost passport:

Access the e-Citizen portal and log in to your account.
Navigate to the Department of Immigration Services section.
Select the “Passport Application” option.
Indicate whether the application is for yourself or your child.
Choose “Lost Passport” as the application type.
Fill out the passport application form accurately, ensuring all details are correct.
Submit the required payment of Kshs 12,050 for the replacement fee.
Download the completed application form and schedule an appointment with the Department of Immigration Services.
Visit the nearest immigration office in person with all required documents. Offices are located in Nairobi (Nyayo House), Mombasa, Nakuru, Eldoret, Kisumu, Embu, and Kisii. In-person attendance is mandatory for fingerprint collection.
Allow approximately five working days for processing. When collecting your new passport, bring proof of identification.