List of Products and Branches by Resolution Insurance Kenya

Overview

Resolution Insurance is a licensed insurance provider regulated by the Insurance Regulatory Authority (IRA) of Kenya. Established in 2002 as Resolution Health, the company became the first locally registered Medical Insurance Provider. In 2013, it rebranded to Resolution Insurance and expanded its product offerings beyond medical cover. Today, it remains one of Kenya’s top insurers, serving individuals, families, SMEs, and corporates.

Products Offered by Resolution Insurance Kenya

A. Individual and Family Products

1. Medical Insurance

Offers flexible health insurance plans tailored to individuals and families, providing both in-patient and out-patient services through a network of accredited providers.

2. Travel Insurance

Provides coverage for unexpected incidents while abroad, including baggage loss, medical emergencies, flight cancellations, and delays.

3. Motor Insurance

Protects vehicle owners against financial loss in the event of accidents, theft, or damage. Types include:

Third-Party
Third-Party Fire & Theft
Comprehensive

Covers are available for private, commercial, PSV taxis, Uber vehicles, tour vehicles, motorcycles, and motor trade units.

4. Home Insurance

Covers the building, contents, and liabilities arising from incidents within the home, including protection for domestic workers and legal expenses.

5. Personal Accident Cover

Provides compensation for accidental death, disablement, and medical expenses. Benefits include:

Critical Illness Cover
Funeral Expenses
Hospital Cash
Artificial Appliances
Tuition Fees

B. Corporate & Business Solutions

1. Business Insurance

Tailored for SMEs, this package covers risks like fire, burglary, equipment damage, money loss, public liability, and WIBA.

2. Employee Benefits

i. WIBA (Work Injury Benefits Act) Provides compensation for work-related injuries and occupational diseases.

ii. WIBA Plus Extends cover to incidents outside working hours.

iii. Employer’s Liability Covers legal liability for injury or illness of employees during employment.

3. Group Medical Cover

Corporate Value Plans: Offers comprehensive in-patient and out-patient services. Benefits include:

Maternity, chronic condition management, dental/optical cover
No waiting period for transfers from other schemes
Lodger fees, travel cover, newborn care, and more

Outpatient Services: Covers consultations, diagnostics, prescribed medicines, HIV services, and wellness check-ups.

Optional Add-ons: Dental and optical cover, funeral expenses, personal accident, and hospital cash.

4. Liability Insurance

Protects businesses against legal liabilities from negligence or professional errors.

Public Liability
Product Liability
Directors & Officers Liability
Professional Indemnity

5. Marine Cargo Insurance

Covers loss or damage to goods in transit via road, rail, sea, or air.

6. Bonds Insurance

Provides surety for customs compliance, project completion, tenders, and immigration obligations.

7. Engineering Insurance

Covers damage or loss involving equipment, plant, or machinery.

Covers include Contractors All Risks, Machinery Breakdown, Boiler & Pressure Vessels, and Erection All Risks.

8. Hotel Insurance

Tailored for hospitality businesses. Covers include:

Fire and Perils
Machinery Breakdown & Consequential Loss
Burglary & Money Cover
All Risks
Plate Glass & Goods in Transit
WIBA & Employer’s Liability
Public Liability & Political Violence

Resolution Insurance Branches in Kenya

Head Office
- Location: Parkfield Place, Muthangari Drive, Westlands
- Contacts: +254-20-2894 000, +254-709-990 000, +254-730-199 000
Nairobi CBD Branch
- Location: Nation Centre, 13th Floor, Kimathi Street
- Contacts: +254-20-2894 400, +254-709-990 400, +254-730-199 400
Thika Branch
- Location: Zuri Centre, 5th Floor, Kenyatta Highway
- Contact: +254-733-562 970
Eldoret Branch
- Location: Zion Mall, 1st Floor, Ronald Ngala Street
- Contact: +254-733-669 716
Mombasa Branch
- Location: Imaara Building, 3rd Floor, Opp. Pandya Hospital
- Contacts: +254-41-2221 051, +254-724-635 002
Kisumu Branch
- Location: Mega Plaza, 4th Floor, Opp. University of Nairobi
- Contact: +254-729-476276
Meru Branch
- Location: The Co-operative Building, 1st Floor, Tom Mboya Street
- Contact: +254-704-407303
Nakuru Branch
- Location: Tower One, 4th Floor, Moi Road
- Contacts: 020 2894 501, +254-735-501 523
Kisii Branch
- Location: Mocha Place, 2nd Floor, Moi Highway
- Contact: +254-733-562 042
Nyeri Branch
- Location: Konahauthi Building, 1st Floor, Room H3, Kanisa Road
- Contact: +254-733-562 340

Conclusion

Resolution Insurance continues to provide diverse and innovative insurance solutions across Kenya. Whether you’re seeking health coverage, travel protection, or business risk management, Resolution Insurance offers tailor-made policies backed by a reliable national presence.