Why Use Equitel to Send Money to M-PESA?
In Kenya’s digital banking space, Equitel powered by Equity Bank has grown into one of the most reliable platforms for mobile banking. Whether you’re paying bills, sending money to family, or topping up mobile wallets, Equitel gives users a convenient and affordable way to transfer money from Equity Bank directly to M-PESA.
No need to visit a bank branch. No need to fill out forms. With just your Equitel SIM card or Equity Mobile App, you can move money to M-PESA in seconds, anywhere in Kenya.
What You Need Before Transferring Money from Equity to M-PESA
Before you start, make sure:
- You have an Equitel SIM card linked to your Equity Bank account.
- You’re registered for mobile banking.
- Your account has sufficient funds for the transfer plus transaction fees.
- The recipient has an active M-PESA number.
Step-by-Step: How to Send Money from Equity Bank to M-PESA Using Equitel Line
Option 1: Using the Equitel SIM Toolkit
- On your phone, open the Equitel Menu (SIM Toolkit).
- Select “My Money”.
- Choose “Send/Pay”.
- Tap on “To Mobile Money”.
- Select “To M-PESA”.
- Enter the recipient’s mobile number (must be a registered Safaricom M-PESA number).
- Enter the amount you wish to send.
- Select the Equity account to debit.
- Confirm the transaction.
- Enter your Equitel PIN to authorize the payment.
- You will receive an SMS confirmation from both Equitel and M-PESA.
Option 2: Using the Equity Mobile App
- Log in to the Equity Mobile App.
- Go to “Send Money”.
- Choose “Mobile Money” → “M-PESA”.
- Enter the recipient’s Safaricom number and amount.
- Select the bank account to debit.
- Confirm the details and press “Send”.
- Input your app PIN or use biometric verification.
- Wait for transaction confirmation SMS.
How Much Does It Cost to Send Money from Equity to M-PESA?
Equity Bank offers affordable transfer charges for sending money to M-PESA. Below is a breakdown of the typical fees (subject to change):
| Transfer Amount (KES) | Transfer Fee (KES) |
|---|---|
| 10 – 100 | Free |
| 101 – 500 | 6 |
| 501 – 1,000 | 12 |
| 1,001 – 1,500 | 22 |
| 1,501 – 2,500 | 32 |
| 2,501 – 3,500 | 51 |
| 3,501 – 5,000 | 57 |
| 5,001 – 7,500 | 78 |
| 7,501 – 10,000 | 90 |
| 10,001 – 20,000 | 110 |
| 20,001 – 70,000 | 160 |
Pro Tip: Transfers of Ksh 100 or below are free, making it ideal for small payments.
Troubleshooting: What to Do If the Transfer Fails
If your transaction doesn’t go through:
- Double-check the recipient’s number.
- Ensure your account balance covers both the amount and the transaction fee.
- Confirm your Equitel SIM is active.
- Contact Equity Bank Customer Care at:
- Phone: 0763 000 000
- Email: [email protected]
- Or visit any Equity Bank branch.
Is Sending Money via Equitel Safe?
Yes. Equitel is fully encrypted and backed by Equity Bank’s security systems. Every transaction requires a PIN or biometric verification, ensuring only authorized users can initiate payments.
Why Choose Equitel for Bank-to-Mobile Transfers?
- Convenience: Send money anytime, anywhere in Kenya.
- Speed: Instant transfer to M-PESA wallets.
- Low Charges: Competitive fees compared to traditional banking.
- Access to Full Banking Services: Check balances, pay bills, and more.
READ MORE: How to Buy Equitel Airtime via M-PESA
