Introduction
The Cooperative Insurance Company of Kenya Limited (CIC), established in 1968 under the Kenya National Federation of Cooperatives, is one of the 56 insurance providers licensed by the Insurance Regulatory Authority in Kenya. Renowned for its expertise in general, life, and health insurance, CIC offers a diverse range of products tailored to meet the needs of individuals, families, and businesses. This guide provides a detailed overview of CIC’s insurance offerings and its branch network across Kenya, ensuring accessibility and clarity for potential policyholders.
CIC General Insurance Products
CIC’s general insurance portfolio encompasses a variety of policies designed to protect assets, livelihoods, and personal well-being. Below is an overview of the key offerings:
1. Motor Insurance
CIC provides two specialized motor insurance policies to cater to different customer needs:
- CIC Lady Auto: Tailored for women and their immediate families, this policy offers benefits such as a courtesy car for up to 24 days (with an excess for the first three days) and personal accident coverage.
- Motor Commercial Plus: This policy provides comprehensive protection for commercial vehicles, covering accidents, riots, theft, and facilitating repairs within the COMESA region.
2. Marine Insurance
This policy compensates for losses or damages to goods during import or export shipping, ensuring financial security for businesses engaged in trade.
3. Agriculture Insurance
Designed to support farmers, this category includes:
- Livestock Insurance: Offers compensation for livestock losses due to death, theft, or terminal illness.
- Crop Insurance: Protects farmers against crop revenue losses caused by adverse weather, natural disasters, diseases, or pests.
4. Personal Accident Insurance
CIC offers two policies to safeguard individuals and their families:
- CIC Jilinde Personal Accident Policy: Ensures financial support for employees’ dependents in case of accidents.
- Family Personal Accident Policy: Provides comprehensive coverage for families, offering financial aid in cases of injury, disability, or accidental death.
5. School Products
CIC supports educational institutions with:
- CIC School Bus Insurance: Covers school buses against physical damage, ensuring safe transportation for students.
- CIC School Guard Policy: Protects school premises, including classrooms, laboratories, and dormitories, from property loss or damage to maintain uninterrupted learning.
6. Travel Insurance
This policy covers travelers against accidents, loss of baggage, cash, travel documents, illnesses, delays, or flight cancellations, ensuring peace of mind during trips.
7. Sports Person’s Policy
Provides coverage for sports individuals against accidental death, permanent disability, or loss of limbs, safeguarding their financial stability.
8. Domestic Package
Protects homeowners from risks such as fire, terrorism, earthquakes, and theft. It also covers household appliances, third-party liabilities, and domestic employees against accidental injuries or death.
9. Property Owners Insurance
Safeguards homeowners, tenants, and employees against property damage caused by covered perils, ensuring financial protection.
10. Burglary Insurance
Compensates for losses or damages due to theft or attempted burglary, securing personal and business properties.
11. Consequential Loss Insurance
Supports businesses in resuming operations after property or equipment damage from natural disasters, such as fires, minimizing financial disruptions.
CIC Life Insurance Products
CIC’s life insurance offerings provide financial security and future planning for individuals and families. The policies include:
1. CIC Bima Credo
A last-expense cover activated through Safaricom prepaid airtime purchases via till number 181818. The sum assured, up to KES 200,000, grows with airtime purchases, providing support for beneficiaries upon the policyholder’s death.
2. CIC Academia Policy
Ensures a child’s education continues uninterrupted in the event of the policyholder’s death or disability.
3. Group Life Assurance
Secures employees’ families with financial compensation, typically a fixed amount or a multiple of the employee’s salary, in case of death or accidents.
4. Keyman Policy
Protects businesses by compensating for the loss of key employees, ensuring continuity and supporting their dependents.
5. CIC Invest Plan Policy
Allows policyholders aged 18–60 to access loans up to 85% of the surrender value after three years, with optional benefits for disability, critical illness, accidents, and funeral expenses.
6. Jikinge Policy
Covers security guards against accidents and death, ensuring their financial protection.
7. CIC Jipange Pension Plan
Facilitates contributions to a pension fund, generating income for policyholders upon retirement.
8. CIC Family Protector Policy
Safeguards dependents’ futures in the event of the primary breadwinner’s untimely death.
9. Board Members Insurance Plan
Provides financial protection for board members, securing their retirement plans.
10. CIC Annuity Plan
Guarantees a secure income for life for policyholders aged 50 and above.
11. CIC Last Expense Plan
Eases the financial burden of funeral expenses, allowing families to focus on grieving.
12. CIC Smart Saver Policy
Enables savings for future financial goals, such as purchasing a home, funding vacations, or buying a car.
13. MEPIP
Covers SACCO members aged 18–75 with outstanding loans against death or permanent disability.
14. Loan Guard
Clears loan balances in cases of death or permanent disability, protecting policyholders from financial obligations.
CIC Health Insurance Products
CIC’s health insurance policies cater to corporate groups, small businesses, and families, covering a wide range of medical expenses:
1. CIC Medisure Corporate
Covers medical expenses for corporate groups arising from illnesses or accidents, ensuring comprehensive healthcare access.
2. CIC Medipack Insurance
Designed for SMEs, this policy covers inpatient and outpatient medical expenses, including maternity, dental, and optical care, for insured members and their dependents.
3. CIC Medisure Family
Protects policyholders and their families against medical expenses from accidents or illnesses, covering:
- Hospital accommodation charges (excluding NHIF rebates)
- Pre-existing conditions (if declared and accepted)
- Diagnostic procedures for policyholders and spouses
- Major organ transplants
- Inpatient physiotherapy, chemotherapy, radiotherapy, nursing care, prescribed medications, dressings, and diagnostic tests
- Non-accident maxillofacial, ophthalmologic, and dental surgeries (subject to authorization)
- Daycare surgeries
- Resident doctor or mother fees
Policy limits range from KES 300,000 to KES 5,000,000, offered in six packages: Prestige, Premier, Superior, Comprehensive, Standard, and Essential.
CIC Insurance Branches in Kenya
CIC maintains a robust network of branches across Kenya, ensuring accessibility for customers. Below is a list of key branches with their locations and contact details:
- Head Office: CIC Plaza, Mara Road, Upper Hill, Nairobi; Contact: (+254) 703 099 120, (020) 282 3000
- CBD Branch: Reinsurance Plaza, Mezzanine Floor, Aga Khan Walk, Nairobi; Contact: +254 703 099 500
- Buruburu Branch: Mumias Road, Ground Floor, Vision Place, Nairobi; Contact: +254 773 592 119
- Westlands Branch: Pamstech House, Woodvale Grove, Nairobi; Contact: 0718 882 826
- Mombasa Branch: Furaha Plaza, Nkrumah Road, Mombasa; Contact: 0703 099 751
- Kilifi Branch: Almadina Plaza, Charo Wa Mae Road, Kilifi; Contact: 0739 111 166
- Machakos Branch: Ngei Road, 2nd Floor, ABC Imani Plaza, Machakos; Contact: (044) 202 0349
- Thika Branch: Kenyatta Highway, 6th Floor, Thika Arcade, Thika; Contact: 067 20209
- Kiambu Branch: Bishop Magua House, Kiambu Rd, Kiambu; Contact: (066) 202 2038
- Nyeri Branch: Gakere Road, 3rd Floor, District Co-op Union Building, Nyeri; Contact: (061) 203 0657
- Nyahururu Branch: Kimwa Centre, 2nd Floor, Kenyatta Rd, Nyahururu; Contact: (065) 203 2055
- Nanyuki Branch: Pearl Place, 1st Floor, Laikipia; Contact: 0703 099 770
- Embu Branch: Embu-Meru Highway, Opposite Consolidated Bank, 3rd Floor, Sparkos Building, Embu; Contact: 0703 099 900
- Meru Branch: Ghana Street, 1st Floor, Bhatt Building, Meru; Contact: (064) 313 0869, (064) 313 0591
- Kisumu Branch: Oginga Odinga Road, Mezzanine Floor, Wedco Centre, Kisumu; Contact: (057) 202 5063
- Kakamega Branch: Kisumu-Kakamega Road, Ground Floor, Walia’s Centre, Kakamega; Contact: (056) 203 0242
- Kisii Branch: Hospital Road, Opposite KCB Bank, 2nd Floor, Magsons Plaza, Kisii; Contact: 0725 987 183
- Bungoma Branch: Hospital Road, 3rd Floor, Bungoma Teachers SACCO Plaza, Bungoma; Contact: (055) 203 0121
- Homa Bay Branch: Cold Springs, Homa Bay; Contact: 0770 735 827
- Nakuru Branch: Mache Plaza, 2nd Floor, Geoffrey Kamau Ave, Nakuru; Contact: (051) 221 6035, (051) 221 7204
- Eldoret Branch: Ronald Ngala Street, 1st Floor, Co-operative Bank Building, Eldoret; Contact: 0703 099 660
- Kericho Branch: Moi Highway, 2nd Floor, Kipsigis Teachers SACCO Building, Kericho; Contact: 0704 223 400
- Kitale Branch: Kitale; Contact: 0703 099 951
- Naivasha Branch: Eagle Centre, Mbaria Kaniu Road, Naivasha; Contact: 0703 099 763
Conclusion
CIC Insurance stands as a trusted provider in Kenya, offering a wide array of general, life, and health insurance products to meet diverse needs. With its extensive branch network, CIC ensures accessibility and support for customers across the country. Whether seeking protection for personal assets, family well-being, or business continuity, CIC’s comprehensive solutions provide financial security and peace of mind.
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